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Good Karma Foods
A group of normal people full of kind-hearted intentions. Good Karma Foods believes that little acts of good add up to happy hearts and warm smiles. That good food fuels good people, creating better communities and a brighter tomorrow. And they believe in food that is nutritious and delicious and lets plants shine.
PROJECT OVERVIEW
Good Karma had already been seeing success with their Plant-Based products, but they decided to expand and launch a new product line.
They also wanted to take the opportunity to change direction and create something dynamic for Direct to Consumer during this launch.
They Leaned on Chelsea & Rachel Co for strategy, creative direction, and as the experts on how to develop a customer experience and sales strategy.
When we started working with Good Karma, they had an information-based website, and their primary sales were to businesses. Their sales were good, but they knew they could reach more people with a strategy in place for bringing their brand online.
We challenged them as a brand resulting in a short pause on the project, mid-launch, to flesh out their branding identity to create that memorable experience for their customers. The design team knocked it out of the park, and their amazing team as a whole pulled together and implemented it right away, allowing us to stay on deadline.
HIGHLIGHTS
A dramatic shift from a standard information-based website to a sales-producing eCommerce website.
One of the biggest changes for Good Karma aside from their branding was the restructuring of their website to be within 3 clicks of a purchase at all times, which was different from how their information-based website was set up.
We overcame shipping challenges with a store locator option, seamlessly integrated into the shopping experience.
A more dynamic layout with animations and presentation-style storytelling leads them through a more enjoyable purchasing experience.
A full revamp of their website design and branding during a product launch
While developing the strategy for Good Karma, we found some gaps in their branding and, with some creative direction, creating a fantastic experience that took Good Karma from JV to Varsity in the specialty foods market.
KEY METRICS TO NOTE
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